Effective Date: April 2026 // Status: Active
12 Crowns, Inc. ("we," "us," or "our") strictly enforces data security and operational privacy. This document dictates the protocols for the collection, utilization, distribution, and protection of information across our network (12crowns.com), marketing infrastructure, and our entire suite of software applications, digital tools, and affiliated digital assets (collectively, the "Services").
Utilization of these systems constitutes absolute and binding agreement to these terms. If you do not consent to these protocols, you are not authorized to access the Services.
We mandate the collection of specific operational data to ensure system integrity and performance. This includes:
Collected data is deployed strictly for mission-critical operations, including but not limited to:
We do not sell personal data to external marketing agencies or data brokers. Information is distributed exclusively under the following operational parameters:
We deploy tracking technologies, including cookies, web beacons, and analytical pixels (such as Google Analytics and Meta Pixel), to monitor platform performance and facilitate targeted marketing deployment.
These tools allow us to serve relevant advertisements to users across external networks based on prior interactions with our Services. Operators may adjust their browser configurations to reject cookies or utilize external opt-out mechanisms (e.g., Network Advertising Initiative) to sever retargeting capabilities.
Strict communication protocols govern mobile data:
We deploy commercial-grade encryption and security countermeasures to defend data from unauthorized extraction or breach. However, absolute security over external network transmissions cannot be mathematically guaranteed by any entity.
Data is retained for the duration of your active clearance or as legally mandated to resolve disputes, audit systems, and enforce terms.
Operators retain the authority to access, modify, or order the purging of personal records. Account configurations and visibility parameters are managed directly via your control dashboard.
U.S. State Privacy Rights (CCPA/CPRA): We comply with regional data protection statutes. You maintain the right to request disclosure of data collection practices, mandate the deletion of your records, and direct us to "Do Not Sell or Share My Personal Information" by issuing a direct mandate to our administration team.
Our systems are restricted to operators 18 years of age or older. We do not knowingly solicit or maintain data from minors, and we will immediately purge any unauthorized data collected from underage individuals upon detection.
We reserve the right to amend this protocol as system capabilities evolve. Modifications are effective immediately upon posting to this directory. Continued access to the Services constitutes binding acceptance of all active revisions.
Direct all legal and privacy inquiries to headquarters:
EMAIL: [email protected]
MAIL ROOM: 3400 NE JOHN OLSEN AVE STE 200, Hillsboro OR 97124
© 2026 12 Crowns, Inc. All rights reserved.
Effective Date: June 12, 2025
1. Introduction Welcome to 12 Crowns ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information in relation to our website (12crowns.com) and our software & marketing services, (collectively, the "Services").
2. Information We Collect We may collect the following types of information:
Account Information: When you create an account, you provide us with personal information, such as your name, company name, email address, phone number, and payment information.
Service Data: We store the data you and your users enter into our Services. This includes information about companies, loads, jobs, trucks, drivers, materials, customer details, notes, and employee information (names, contact details, etc.).
Usage Information: We automatically collect information when you use our Services, including your IP address, browser type, device information, and pages visited. We may use cookies and similar technologies to collect this data.
3. How We Use Your Information We use the information we collect for various purposes, including:
To provide, maintain, and improve our Services.
To process transactions and send billing information.
To send you important notifications, such as job details, system alerts, and updates.
To respond to your comments, questions, and support requests.
To monitor and analyze trends and usage to improve the user experience.
For security purposes, to prevent fraud and protect our users.
4. How We Share Your Information We do not sell your personal information. We may share your information in the following situations:
Within Your Organization: Information you enter into our systems is accessible to the designated administrators of your company's account.
With Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors like Stripe, cloud hosting providers, and communication services for email/SMS).
For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security We implement commercially reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention We retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices You may have the right to access, update, or request the deletion of your personal information. You can typically manage your account information through your settings or by contacting us directly.
8. Children's Privacy Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
10. SMS No mobile information will be shared with third parties or affiliates for marketing/promotional purposes
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
11. Contact Us If you have any questions about this Privacy Policy, please contact us at: [email protected] | 3400 NE JOHN OLSEN AVE STE 200, Hillsboro OR 97124
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© 2026 12 Crowns. All Rights Reserved.
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